Some customers hate dealing with customer service. Part of it’s because it means they don’t know how to use something or something isn’t working properly. But another big reason why is that many customer service experiences can be frustrating. Instead of being helpful, the support staff isn’t always the best at helping customers, and there’s been plenty of instances where they’re outright rude. So...
Within the last few years, personalization has become a higher priority in marketing efforts, as many customers expect it on some level nowadays. In fact, a 2021 report from Mckinsey & Company found that 78% of consumers are more likely to purchase from a brand more than once if they personalize their marketing efforts. They also found in that same study that 70% of consumers not only expect p...
With Bloguru, our ad-free blogging platform, you can now stylize your blog’s text easily without any coding knowledge! We’ve updated our blogging platform, which includes adding a rich text editor to the post content editor, making it easier to bold, italicize, underline, strike-through, align, and add links to your text. You can even stylize your blog even further by changing text color and addin...
The biggest ad network today on a global scale is Google, which makes sense because it’s also the most popular search engine. But the fact that the Google Display Network (Google’s advertising network) reaches over 90% of worldwide internet users isn’t the only reason advertisers love it so much. It’s also the fact that Google Ads can fit with almost any budget. And Google specifically designed it...
Within the last few years, QR (quick response) codes have become more popular, serving as a contactless, and therefore, sanitary, way of providing customers with information in person. A QR code is a graphical representation of digital data like a barcode. However, the difference between the two is that people can use a smartphone to scan QR codes because most have a QR reader built in. Engineer M...
Fill out this Pass Wizard survey to enter to win one year of Pass Wizard Pro for free. With this information, we’ll be able to improve our customers’ experiences and get a better idea of what features we should prioritize in our future development work. To enter this giveaway, users must already be a Pass Wizard user (free or Pro), fill out the survey, and enter their Pass Wizard email at the end...
Managing your business can be difficult, juggling both your customers and employees. But you need both when running a business of any size. An organized management system reduces the chance for mistakes to happen and increases overall productivity. It also improves the overall work culture, giving employees more transparency, trust, and control over their job. On the client side, you want all the ...
One of the easiest ways to increase visibility online as a small business is through paid ads. As we’ve mentioned before, organic social posts have a limited reach. One of the easiest and most affordable paid advertising options is Facebook ads. Facebook makes it easy for marketers to create and run ads. After logging into Facebook, you’ll find the Meta (Facebook’s parent company) Business Suite o...
While increasing overall sales is the ultimate goal for small businesses, working to generate leads is just as important. Lead generation involves generating customer interest for a product or service...
Background of Development Are you ever frustrated with the large amounts of spam every day? When cybercriminals send spam or viruses via email, they never send them from their actual email addresses. These days, spam emails come in all sorts of different ways. So, we developed a feature to identify emails coming from bots and malicious spammers from those that are not. We thought this could save y...
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