What’s New Newsletter Vol. 156 “Focusing on Customer Experiences”

Some customers hate dealing with customer service. Part of it’s because it means they don’t know how to use something or something isn’t working properly. But another big reason why is that many customer service experiences can be frustrating. Instead of being helpful, the support staff isn’t always the best at helping customers, and there’s been plenty of instances where they’re outright rude. So, when companies focus on delivering great customer service, it shows. And it brings those customers back without the dread they may feel when dealing with other companies.

Here at PSPINC, we have a real, live support team because we want to make that personal connection with our customers. When customers call us, they know exactly who to ask, and their support technician will remember them from the last time they called. Keeping our focus on creating and maintaining those relationships not only results in a world-class support team, but also simplifies and improves the overall experience for our customers. So, if you need any IT support, contact our support team who would be happy to take your call.

Pacific Software Publishing, Inc. 1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.